Q’s & A’s About Our Mobile Cat & Dog Veterinary Practice

Will you examine my pet in my home?

Generally, no.  In most cases, pets prefer not to experience what they perceive as a “home invasion”, and our mobile clinic is especially equipped to examine and treat your cat or dog. Once they walk back through their home doorway, they quickly shake off the experience and are usually more bemused than stressed the rest of the day.

Of course, we will always make exceptions for those pets who are too incapacitated to be moved, or in cases where environmental observation is necessary.

What about medications my pet needs?

We arrive with a stocked pharmacy – heartworm medication, flea & tick medications, antibiotics, anti-inflammatory medications, pain medication, etc.

Do you provide professional grooming services?

No, we do not, but we do perform medical and hygiene clips, or nail trimming if necessary. We will gladly recommend some talented groomers close by – just ask!

What if I have a medical emergency?

Our mobile clinic can handle a lot, but we are not an ambulance.  We’ll do our best during business hours, but sometimes your pet will require more specialized, immediate care and in those cases, we will direct you to the facility that best fits your pet’s needs.

After hours are for spending time with our own families, but if you call during that time, you will hear the phone number of a 24/7, highly skilled emergency clinic.

Is a housecall more expensive than going to a traditional clinic

While there is a housecall fee, our examination and other treatment fees are about the same or less than traditional clinics.  In general, clients find that we are often less expensive over time because of our approach to care.  We partner with you to discuss concerns and explore various treatment pathways and options so that you can choose what is best for your situation.

Highly results-focused, we will not perform diagnostics or prescribe medications without fully informing you of what we would learn from it and how it might impact treatment and follow-up.

Will I see more than one veterinarian?

Dr. Van Horn is your pet’s personal doctor. You get her undivided attention each and every visit, ensuring optimum continuity of care and a highly personalized experience for you and your pet. That said, there are rare occasions when Dr. Van Horn is unavailable. In this case, you will be informed prior to your appointment and can choose to see her colleague Dr. Carol Flake-Murray, or choose to schedule another time with Dr. Van Horn.

What if I need radiography (x-rays)?

Be assured that we can arrange for these in several ways.  We will take great care of your pet!

Do you have weekend hours?

We offer Saturday morning appointments arranged in advance. Please call during normal business hours to schedule: Monday, Tuesdays, Thursdays and Fridays from 9am – 6pm.